Albums & Storage

Albums, photos and videos, how storage is counted

How-to articles

Open a chat's AlbumEvery one-on-one chat and Group has its own Album. Photos and videos are kept permanently, and all members can see them. Upload photos and videos to an AlbumPut photos and videos from trips and get-togethers straight into the Album to keep them permanently. Save photos from a chat to the AlbumPhotos in chats expire after 7 days. To keep them, save them to the Album. Check and manage your storageSee how much storage you've used, and delete old files when it's full. Video length and qualitySend videos in chats, Albums, and Moments, each up to 5 minutes long. Long videos (up to 15 minutes) Coming SoonComing Soon (Pro): turn this on to send videos up to 15 minutes long. Send photos in HDWant clearer photos? Turn on HD, and every photo you send after that will be in HD.

FAQ

What counts toward my storage?

These count toward your storage: photos, videos, and voice recordings saved to an album, diary photos, anniversary photos, event and to-do attachments, files in the Assistant's Stash, and photos, videos, and recordings in Moments. These don't count: photos, videos, and voice messages sent directly in chats (they expire after 7 days). Each file is stored only once and counted only once. The free plan has 1GB and Pro has 10GB. Going over the limit doesn't delete any files; you just can't upload more until you delete old files or check out 24h Pro.

Will photos in chats disappear?

Photos, videos, files, and voice messages sent directly in chats expire after 7 days. To keep one, long-press the message and choose "Save to Album", or tap "Save to Album" under the photo. Once saved to an album, it's kept forever and counts toward the storage of the person who saved it.

What are the upload limits?

Photos are compressed automatically (about 2,000 pixels on the long side). Turn on "Send photos in HD" in Me → Chat for clearer photos, or tap the ⊕ on the right of the input bar and choose "File" to send the original. You can pick up to 9 at a time. Each video can be up to 5 minutes, voice messages up to 5 minutes, and chat files up to 50MB. Events and to-dos can have up to 3 attachments of 10MB each; diaries can have up to 5 photos a day; each Moments post can have up to 9 photos or videos plus one recording of up to 60 seconds.