24h Terms of Service

This document is a translation. If there is any difference, the Traditional Chinese version prevails.

Effective date: October 22, 2026

Welcome to the "24h" app (the "Service"). The Service is provided by the 24h Team ("we" or "us"). By downloading, registering for, or using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.

1. Accounts

• You must be at least 13 years old to use 24h. Users under 18 must have consent from a parent or legal guardian before using it.
• You can sign up with a Google account or an email address. If you sign up with email, you must verify your email first.
• You are responsible for keeping your account and password safe and for all activity under your account. If you find that your account has been compromised, please contact us immediately.
• Your 24h ID can't be changed once set. Please don't use names that impersonate others, break the law, or infringe on others' rights.
• You can delete your account at any time in the app under "Me → Account Security → Delete account," or request deletion by email by following the "Account deletion request" page.

2. Rules of use

When using the Service, you agree to follow our Community Guidelines and not to:

• Spread content that is illegal, pornographic, violent, hateful, harassing, fraudulent, or that violates others' privacy;
• Upload or share any content involving the sexual exploitation of minors (zero tolerance: immediate removal, account suspension, and reporting as required by law);
• Impersonate others, collect others' personal data, or enter others' data without their consent;
• Interfere with, attack, or reverse engineer the Service, or use programs to access the Service in bulk;
• Infringe on others' copyrights, trademarks, or other rights.

We may remove content that violates these rules, limit features, or suspend accounts based on reports or our own findings.

3. Content you upload

• You keep the rights to the text, photos, videos, voice messages, files, and other content you upload to the Service.
• To provide the Service (for example, delivering content to chat members, creating thumbnails, and storing backups), you agree that we may store, process, and transmit this content as necessary.
• Photos, videos, files, and voice messages sent directly in chats are automatically deleted after 7 days. Photos and videos saved to an Album are kept until you or the group creator deletes them.
• After you delete your account, photos and videos you uploaded to one-on-one and group Albums are permanently deleted after 90 days.

4. Paid plans (24h Pro)

• The differences between the Free and Pro plans, prices, and add-ons are as shown on the "24h Pro" page in the app and on Google Play.
• Subscriptions are paid for and managed through Google Play and renew automatically unless you cancel at least 24 hours before the end of the current period. Refunds are handled under Google Play's refund policy.
• The first-month free trial is limited to once per user, and trial eligibility is determined by Google Play.
• If you go over your storage limit, your files won't be deleted, but you won't be able to upload new files.

5. AI Assistant and entertainment content

• Replies from the 24h Assistant may be inaccurate. Please use your own judgment. They are not a substitute for professional medical, legal, financial, or other advice.
• Draw a Card, Fortune, fortune slips, and similar content are for entertainment only and are not predictions or advice.
• Period and ovulation predictions are estimated from your records and are for reference only. They must not be used for contraception or medical purposes.

6. Changes to and interruptions of the Service

• We may add, change, or discontinue some features. We will announce major changes in advance in the app or on our website.
• If the Service is interrupted due to system maintenance, problems with third-party services (such as Google or Firebase), or force majeure, we will do our best to fix it, but we don't guarantee that the Service will never be interrupted.

7. Limitation of liability

• The Service is provided "as is." To the extent permitted by law, we are not responsible for indirect losses caused by using the Service.
• Agreements, transactions, or money matters between you and other users (such as splitting costs in a Shared Ledger or sign-up fees) are handled between the parties themselves. 24h only keeps records and does not handle money.

8. Changes to these Terms

We may change these Terms. After changes, we will post them on our website and update the date. Major changes will be announced in the app. If you continue to use the Service after the changes, you agree to the updated Terms.

9. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of China (Taiwan). The Taiwan Taipei District Court shall be the court of first instance for any disputes arising from the Service.

10. Contact us

If you have any questions, please contact: 24happ.office@gmail.com