Not getting notifications?

Check the app's notification settings, chat mute settings, and phone permissions in that order.

1. 1

   Tap "Notifications" in "Me" and make sure "Mute all chats in one tap" is off.

   

2. 2

   Check that the "New Messages", "Event Reminders", and "Group Invites & Requests" switches are all on.

   

3. 3

   Open the chat you're not getting notifications for and check whether it's set to "Mute" in the menu at the top right.

   Screenshot comingMute notifications in the chat menu

4. 4

   Tap "Privacy & Permissions" in "Me" and make sure "Notifications" is allowed. If not, tap it to open your phone settings.