EN

Report a problem or send a suggestion

If the app crashes, something looks off, or you have a great idea, tell us right in the app.

  1. 1

    Tap "Report a problem" at the top right of the Support screen, or in the Assistant, tap the ⊕ on the right of the input bar and choose "Report a problem" under "Help & Feedback".

    "Report a problem" at the top right of the Support screen
  2. 2

    Choose a category: crash or force close, something looks off, a feature doesn't work, feature suggestion, or other.

    Problem report category menu
  3. 3

    Describe what happened (up to 1,000 characters) and tap send.

    Description field in the problem report

More in FAQ

Contact 24h SupportAsk Support in the app, and if you can't find an answer, email us. Not getting notifications?Check the app's notification settings, chat mute settings, and phone permissions in that order. Switching to a new phoneYour data is stored in the cloud. Sign in with the same account on your new phone and it syncs back.