Help Center · Guide

Removing or changing your Duo Yearly partner

If you remove a Close One or change the type away from "Partner", your partner's Pro ends right away. The payer's subscription keeps going, and they can choose someone else.

3 steps · about 1 min

Steps

  1. Open Duo Space or the Duo Yearly screen to see who you've chosen as your partner.

  2. Choose another Close One set to "Partner". Your first choice has no limit, and choosing the same former partner again doesn't count as a change; switching to a different person is allowed once every 30 days.

  3. Remove the Close One, or change the type away from "Partner", and your partner's Yearly Pro ends right away. The payer's subscription keeps going, and they can choose someone else later.

  • If you become Close Ones again within 30 days, Duo Space comes back, but Duo Yearly doesn't come back on its own: the payer needs to choose the partner again (choosing the same person doesn't count as a change).
  • Refunds, expiry and turning off auto-renew all follow the payer's subscription. If the payer turns off auto-renew, both of you keep Pro until the end of the current period.
  • If the payer deletes their account, the partner's Pro ends right away. If the partner deletes their account, the payer can choose someone else.
  • To stop renewing, the payer cancels the subscription in Google Play or the App Store.